| 000 | 00647nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 131226s9999 xx 000 0 und d | ||
| 100 | _aMartin, William | ||
| 245 | _aManaging Quality Customer Service : A Practical Guide for Establishing a Service Operation | ||
| 245 | _cMartin, William | ||
| 260 | _bCourse Technology / Cengage Learning | ||
| 260 | _c1989 | ||
| 300 | _aOn-campus e-Book by ebrary under Digital Library Program of Higher Education Commission (HEC) of Pakistan | ||
| 650 | _aBusiness & Economics | ||
| 856 |
_3Click here to access the e-Book _uhttp://site.ebrary.com/lib/karachi/docDetail.action?docID=10058832 |
||
| 942 | _cEB | ||
| 999 |
_c42597 _d42597 |
||