000 00623nam a2200169Ia 4500
008 131226s9999 xx 000 0 und d
020 _a9780470930151
100 _aPeppers, Don
245 _aManaging Customer Relationships : A Strategic Framework (2nd Edition)
245 _cPeppers, Don
260 _bWiley
260 _c2011
300 _aOn-campus e-Book by ebrary under Digital Library Program of Higher Education Commission (HEC) of Pakistan
650 _aBusiness & Economics
856 _3Click here to access the e-Book
_uhttp://site.ebrary.com/lib/karachi/docDetail.action?docID=10446688
942 _cEB
999 _c32313
_d32313