| 000 | 00641nam a2200169Ia 4500 | ||
|---|---|---|---|
| 008 | 131226s9999 xx 000 0 und d | ||
| 020 | _a9781118457870 | ||
| 100 | _aRobson, Kevin | ||
| 245 | _aService-Ability : Create a Customer Centric Culture and Achieve Competitive Advantage | ||
| 245 | _cRobson, Kevin | ||
| 260 | _bWiley | ||
| 260 | _c2012 | ||
| 300 | _aOn-campus e-Book by ebrary under Digital Library Program of Higher Education Commission (HEC) of Pakistan | ||
| 650 | _aBusiness & Economics | ||
| 856 |
_3Click here to access the e-Book _uhttp://site.ebrary.com/lib/karachi/docDetail.action?docID=10630565 |
||
| 942 | _cEB | ||
| 999 |
_c30993 _d30993 |
||