Thomas, Bill <br/><br/>
Anticipate : Knowing What Customers Need Before They Do 
Thomas, Bill 
 -  Wiley  2012 
 - On-campus e-Book by ebrary under Digital Library Program of Higher Education Commission (HEC) of Pakistan 
<br/><br/><label>ISBN: </label>9781118420232     
<br/><br/><label>Subjects--Topical Terms: </label><br/>Social Sciences