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Service-Ability : Create a Customer Centric Culture and Achieve Competitive Advantage

Robson, Kevin

Service-Ability : Create a Customer Centric Culture and Achieve Competitive Advantage Robson, Kevin - Wiley 2012 - On-campus e-Book by ebrary under Digital Library Program of Higher Education Commission (HEC) of Pakistan

ISBN: 9781118457870

Subjects--Topical Terms:
Social Sciences

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Service-Ability : Create a Customer Centric Culture and Achieve Competitive Advantage